Lifetime Support & Training
At Northwood, we are committed to being with you for the lifetime of your machine. Our dedicated service team is here to empower you to operate your machine confidently and is available to answer questions anytime. You come to our training as a stranger and leave as part of the Northwood family.
Comprehensive Training Programs
Our training programs are designed to give you the skills and knowledge you need to operate your Northwood machine efficiently. Whether you are new to CNC machining or looking to enhance your expertise, our classes cater to all skill levels.
Hands-On Learning
Training takes place in a real working granite shop, providing real examples and insights into how a shop operates. We believe in the power of hands-on learning. Our training classes provide ample opportunities to work directly with the machines, ensuring you gain practical experience and confidence in your abilities.
Expert Instructors
Our instructors are experienced professionals who are dedicated to helping you succeed. They bring a wealth of knowledge and real-world insights to the classroom, making the learning process engaging and effective.
CAD Software Training
If you are not familiar with CAD software or need a refresher, our classes can teach you what’s needed to get your CNC machine moving and cutting. During the class, you will learn the skills needed to take on your Alphacam projects and see the full process from start to finish in an actual granite shop.
Additional Information
Training classes are regularly scheduled in Phil Campbell, AL making it convenient for our customers and their staff to attend. Travel and lodging costs are not covered in the small fee below. This fee is to encourage attendance and is used to provide training materials and refreshments to attendees. If you have any other questions before you reserve your seat(s), please email training@northwoodmachine.com.
Note: Northwood Machine reserves the right to cancel the class at any time. Do not purchase non-refundable airline tickets to attend the class.
Class Hours:
Monday… 9-5
Tues-Thus… 8-5
Friday… 8-12
Important Note: The below cost is only for the original purchaser of a Northwood Machine. If you purchased a second-hand machine please contact our parts department to purchase a seat for the training class. If you are a second-hand owner and you purchase seats through this website, you will be contacted to complete the purchase and if you do not reply, then your purchase will be refunded and you will no longer have a reserved seat.