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Technical Support

Contact us today for technical support, general questions or to book on-site training or support. One of our technicians will be in touch shortly

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Training Classes

We offer regular classes on robots and routers in an actual granite shop to ensure your staff are ready to take on your projects.


Order the part you need for your machine online today, using our simple online call back request form. We can usually get your parts to you within 24 hours.
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Northwood offers software that will keep you in control of your machine and make sure you know what you need to do, to keep your machine running.


Monitor your machines from anywhere to compare your machines on how they are performing for you.
Automatic VHD backup software backs up your machines to the cloud to ensure you can be back up and running in as little as an hour.

"The new customer portal with all the help sheets are going to be extremely helpful for everyone, thank you guys for working on this!"

"The service provided by Northwood has been above and beyond. I have been in this industry for over 15 years and have NEVER gotten response from any company in 30 minutes or less. You should be proud of this."

"very freaking fast! I like it! ;)"

"I love this company always helpful"