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Privacy Policy

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Northwood Machine Mfg. Co.  Last Updated: July 30, 2025

This Privacy Policy describes how Northwood Machine Mfg. Co. (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website www.northwoodmachine.com  (the “Site”) and use our services.

1. Information We Collect

We collect various types of information for various purposes to provide and improve our service to you.

  • Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
    • Usage Data
    • Payment information (e.g., credit card details) – Managed through third party – For details concerning this information and how it is managed, refer to www.shopify.com/legal/privacy
  • Usage Data: We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Please refer to our Cookie Policy below for more details.

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Site and services
  • To notify you about changes to our Site or services
  • To allow you to participate in interactive features of our Site when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site and services
  • To monitor the usage of our Site
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • To process payments.

3. Disclosure of Your Information

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of [Your Company Name]
  • To prevent or investigate possible wrongdoing in connection with the Site or services
  • To protect the personal safety of users of the Site or the public
  • To protect against legal liability

Service Providers: We may employ third-party companies and individuals to facilitate our Site and services (“Service Providers”), provide the Site and services on our behalf, perform Site-related services, or assist us in analyzing how our Site and services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples of Service Providers include:

  • Payment processors
  • Analytics providers (e.g., Google Analytics)
  • Email marketing services
  • Cloud hosting providers

Business Transaction: If Northwood Machine Mfg. Co. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Security of Your Information

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@northwoodmachine.com.

6. Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Site is not intended for anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@northwoodmachine.com 
  • By visiting this page on our website: [Link to Contact Us page]
  • By mail: ATTN: Privacy 11610 Commonwealth Drive Louisville, KY 40299

Cookie Policy

Northwood Machine Mfg. Co.  Last Updated: July 30, 2025

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how to manage them.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information.

2. How We Use Cookies

We use cookies to:

  • Operate and maintain our website: Essential cookies are necessary for the website to function properly.
  • Improve your Browse experience: Cookies help remember your preferences (e.g., language, region) and make your next visit more convenient.
  • Analyze website usage: We use analytics cookies to understand how visitors interact with our website, which pages are most popular, and to identify areas for improvement. This helps us optimize our content and user experience.
  • Personalize content and advertisements: We may use cookies to deliver content and advertising tailored to your interests.
  • Enhance security: Cookies can help us detect and prevent security threats.

3. Types of Cookies We Use

We use the following types of cookies:

  • Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for, like shopping carts or e-billing, cannot be provided.
  • Performance Cookies (Analytics Cookies): These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. We use Google Analytics for this purpose.
  • Functionality Cookies: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your Browse activity on other websites.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

4. Third-Party Cookies

Some cookies on our website are set by third parties. These include:

  • Google Analytics: For website analytics.
  • Hubspot, Linkedin, Meta, Facebook, Google Ads: For advertising networks

5. How to Manage Cookies

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

You can manage your cookie preferences through your browser settings. Refer to your browsers documentation to make changes to your specific browser. You can also visit www.allaboutcookies.org , www.youronlinechoices.eu or https://consumer.ftc.gov/articles/how-websites-and-apps-collect-and-use-your-information for more information on how to manage and delete cookies.

6. Changes to Our Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page. You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: